All products are shipped directly from our warehouses in Coimbatore, Tamil Nadu. We have appointed reputed logistic partners to help with quicker deliveries.
The proof of delivery should be signed when you receive the order. In case you are not available to collect the order, please suggest an alternative, such as a family member, colleague, neighbour, etc.
Metaderma Wellness will not be responsible for goods received by an alternate person.
Coupon codes, gift cards, promotional codes, affiliate codes or discount codes are applicable only on the products. The discount is not applicable on shipping charges, combos, or any ongoing offers.
Shipping charges will be charged based on what is configured on the website at the time of order. From time to time we may run offers offering discounts or free shipping for a time period or a value based offer on the invoice value. These will be applied at the time of offer and post the offer period the regular shipping charges will be charged based on the pincode.
Shipping charges are calculated based on the pincode of the address.
It will take us maximum of 4 business days to ship your order subject to stock availability.
Based on your location it will take 7-14 days to deliver your product. In some cases it might take longer due to festive season or natural calamaties.
Once an order is dispatched from our warehouse it cannot be cancelled
In case of damaged product/s please email us at sales@metadermawellness.com within 2 days of receiving the product
