This Privacy Policy applies to the website www.simplyaloe.in and its associated domains
simplyaloe.in recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.simplyaloe.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. simplyaloe.in is a property of Metaderma Wellness (formerly Mehta Herbs and Spices), a Partnership Firm registered under the Indian Partnership Act 1932 having its Admin & Sales office at S-3D, Manchester Square, 12, Puliakulam Road, Papanaicken Palaym, Coimbatore – 641037, Tamil Nadu.
Information we collect
Contact information
We might collect your name, email, mobile number, phone number, street, city, state, Pincode, country and IP address.
Payment and billing information
We might collect your billing name, billing address and payment method when you buy a product. We NEVER collect, store or have visibility to your net banking information or credit/debit card details as all payments are processed by a secure 3rd party payment gateway with world-class security.
Information you post
We collect the information you post in a public space on our website or on a third-party social media site belonging to simplyaloe.in.
Demographic information
We may collect demographic information about you, products you like, products you buy, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
Other information
When you use our website, www.simplyaloe.in, we automatically receive your IP address, the browser you're using, what site you came from, duration of time spent on our website, pages accessed, what site you visit when you leave us and email patterns. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. This information is used to analyze overall trends to help us improve our service. The website uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by us and our service providers for the technical administration of the Website, research and development, and for administration. In the course of serving advertisements or optimizing services to you, we may allow authorized third parties to place or recognize a unique cookie on your browser. We do not store personally identifiable information in the cookies. We collect information directly from you when you visit or buy a product from our website. We also collect information if you post a comment on our websites or ask us a question through phone or email. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website. We collect information from third parties. For example, if you use an integrated social media feature on our websites, the third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes. We use the information to respond to your requests or questions. We might use your information to confirm your order. We use the information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We use the information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine the information we get from you with information about you we get from third parties. We use the information for security purposes. We may use the information to protect our company, our customers, or our websites. We use the information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy products from us we'll enroll you in our newsletter. We use the information to send you transactional communications. We might send you emails or SMS about your account or a product purchase. We use information as otherwise permitted by law.
Sharing of information with third-parties
We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India. We share your information with parties responsible for fulfilling the purchase obligation. The other parties may use the information we give them as described in their privacy policies. We will share information with our business partners. Our partners use the information we give them as described in their privacy policies. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud. We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction. We may share information with any of our associate companies or sister concerns purely for them to use the provided information for marketing their products or services. We may share your information for reasons not described in this policy. We will tell you before we do this.
Email Opt-Out
You can opt-out of receiving our marketing emails. To stop receiving our promotional emails, please email sales@metadermawellness.com. It may take about ten days to process your request. Even if you opt-out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
Third-party sites
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below: The Manager, Metaderma Wellness, S-3D, Manchester Square, 12, Puliakulam Road, Papanaicken Palaym, Coimbatore – 641037, Tamil Nadu. Phone: +91-422- 4350085, 98431 40130 Email: sales@metadermawellness.com If you have any questions about this Policy or other privacy concerns, you can also email us at sales@metadermawellness.com
Updates to this policy
This Privacy Policy was last updated on 19.03.2024. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.
